My Medical Skills Give Me Experience Points Chapter 1453 - 581: Doctors Are Trivial; Patients Are Disasters. The Redemption of an Old Colleague

~5 minute read · 1,141 words
Previously on My Medical Skills Give Me Experience Points...
Zhou Can confirms a patient's third toe nerve was severed but encounters resistance from Dr. Fu, the original surgeon. Zhou Can reports Fu's lack of cooperation to Director Lou, who summons both doctors to his office. Facing Director Lou's unusually calm demeanor, Fu Chachun grows increasingly anxious as the director reminisces about his long tenure and past contributions to the department.

Compared to Doctor Fu, Zhou Can carries much more weight.

The Emergency Department can do without Doctor Fu, but it cannot do without Zhou Can, this sharpest surgical scalpel.

Zhou Can’s current surgical skill may not yet surpass Dr. Xu’s, but the number of surgeries he performs has already far exceeded Dr. Xu’s. And in quality, he’s also a notch above Dr. Xu.

He is not only the most formidable fighter in the Emergency Department, ranking first in both quantity and quality of surgeries, but the resuscitation room, the critical care room, and the inpatient ward all almost rely on his support.

Whenever there is a patient of distinguished status in the resuscitation room, or a patient in extremely critical condition, they will always call Zhou Can over at the first moment.

Not for anything else, but because Zhou Can really can solve problems at critical moments.

Also, Zhou Can maintains extremely close relationships with multiple departments.

The directors and chief physicians of Pediatrics, Cardiothoracic Surgery, obstetrics, and General Surgery all have a deep personal rapport with him. In Internal Medicine, even the most arrogant Neurology Department treats him with special respect.

Whenever Director Yin Hua comes to the Emergency Department for a consult, he will definitely ask, "Where’s Zhou Can?"

As for Director Tan of the big Internal Medicine division, that goes without saying; every time he sees Zhou Can, he greets him as warmly as if he were his own child.

So, Zhou Can is not only the technical core of the Emergency Department, but also its super network of connections.

He links the Emergency Department with all the key departments.

The fact that the Emergency Department is now able to set up both internal medicine and surgical inpatient wards, and that Level-100 operating rooms, Level-10,000 operating rooms, and endoscopy rooms are being added one after another, that the ICU can get full support from the Intensive Care Medicine Department... one thing after another, none of these major developments can be separated from Zhou Can.

If they were to force Zhou Can to leave the Emergency Department, Director Xie would be the first to jump out and demand that the Emergency Department’s surgical inpatient ward be shut down.

The Emergency Department is blatantly competing with Surgery for business; it’s not that Director Xie has no objections, he’s just helpless.

At this point, Zhou Can’s wings have hardened; as the overall director of Surgery, he can no longer shake Zhou Can’s status.

Because multiple key surgical departments all have very good relations with Zhou Can.

To get those department directors to team up with Director Xie against Zhou Can is almost impossible.

As early as last year, when the Emergency Department had just started setting up inpatient wards, Director Xie, anxious and fuming, convened a meeting of the various surgical department heads to discuss how to stop the Emergency Department from establishing inpatient wards.

Who would have thought that Director Xue Yan of Cardiothoracic Surgery, Director Liu of General Surgery, Director Xiao, Director Shen of Orthopedics, and others would all advise him that there was no need to make a mountain out of a molehill.

They even said that the Emergency Department is a business card of Tuya Hospital; if it develops a bit better, it can attract more patients to seek treatment.

They urged Director Xie to take a longer view and not fixate only on immediate interests.

After that meeting, Director Xie was so angry that the muscles in his face spasmed and his mouth was crooked for several days before it recovered.

From then on, he never brought up suppressing the Emergency Department again.

The department directors under him one by one had been fed some kind of "bewitching soup" by Zhou Can; all their elbows started turning outward, leaning toward Zhou Can.

It is precisely because Zhou Can’s influence and role are enormously significant that, in handling the Fu Chachun matter, Director Lou has to take Zhou Can’s feelings into consideration.

"Old Fu, conquering a territory is hard, keeping it is even harder!"

"Yes, you’re right!"

Fu Chachun lowered his head, not daring to meet Director Lou’s eyes.

He was not stupid; with the conversation having reached this point, how could he fail to hear the underlying meaning in Director Lou’s words?

"These are all the surgeries you’ve led in the past three months. The dissatisfaction rate on follow-up is 47%, already close to half. Among them, the ’very dissatisfied’ rate is 24%. Aside from a few patients with objective reasons, the vast majority are due to various postoperative sequelae. Take a look for yourself!"

Director Lou’s way of doing things was always watertight.

He had directly printed out the surgical statistics of all the operations led by Fu Chachun over the past three months.

When he picked up the stapled stack of printed sheets from his desk, it was a thick pile, at least more than twenty cases.

It looked like, after Zhou Can reported the situation this morning, Director Lou had already started making preparations.

Very likely he had tallied the surgeries led by every doctor in the Emergency operating room. Which surgeries had dissatisfied follow-ups, which had relatively serious problems—everything was listed one by one.

With these detailed statistics, Director Lou could gain a much clearer understanding of each surgeon’s work status in the operating room.

Who was sloppy during surgery, who disregarded the patient’s postoperative health and experience—it was all crystal clear.

After receiving the sheets, Fu Chachun’s face clearly showed disbelief.

But once he carefully read through the charts, his expression gradually shifted from disbelief to a look of shame spreading across his face.

"Well? Isn’t it ’you don’t know till you look, and once you look you’re shocked’?"

Director Lou’s tone remained mild.

Yet Fu Chachun appeared even more flustered and ill at ease.

"I know that when I promoted Zhou Can to deputy team leader of the operating room half a year ago, you were very disappointed. You felt the department didn’t value you old comrades. Take a look at these statistics again."

From that stack of printed tables, Director Lou pulled out another set and handed it to Fu Chachun.

This printed table was also the thickest, a full twenty-plus pages.

"Th-this follow-up satisfaction rate is so high, and the number is astonishing as well. Are these the high-quality surgeries of the whole department?"

Flipping through quickly, the more he read, the more shocked he became.

After asking, he seemed to grasp something, and suddenly widened his eyes, looking over at Zhou Can beside him.

"Don’t tell me all these surgeries were done by Dr. Zhou?"